The Richard Norman Company

Our Promise of Excellence

The Richard Norman Company believes that excellent service leads to excellent results — which is why we pledge the following to our clients:

• We Promise to develop the most innovative and creative mail plan possible to help you and your organization develop a winning fundraising program.
• We Promise to handle every aspect of your mail program so you can fully concentrate on your goals and your mission.
• We Promise to provide you with high-quality copy that is timely and accurate.
• We Promise to study your organization to ensure that we fully understand, appreciate and share your goals.
• We Promise to be available 24 hours a day, 7 days a week to serve your needs and answer your questions and concerns.
• We Promise to always tell you good news AND bad news BEFORE you need to ask.
• We Promise to monitor the progress of your mail programs every day and to keep you fully informed.
• We Promise to produce your mail packages accurately, professionally and at the very best prices available.